Why don't solar supplies offer itemised pricing in quotes?

Why don't solar supplies offer itemised pricing in quotes?

We understand this can make the process difficult to navigate.

This is not just a common practice in solar but in many industries.  Each supplier may give a slightly different reason but most may say something along the lines that they are providing a quote for an end product and so the individual components can't be separately priced to the customer.  Similar to how when you purchase a new phone you wouldn't ask for the cost of all the components in order to negotiate a better price. 

In today's internet age, price-itemised quotes would likely be shared widely on social media.  This makes it harder for quality suppliers to compete with "cowboy" suppliers that operate on very low margins and inevitably go bankrupt, leaving customers in a tough position if they have an issue with their system.  

The best way to get better confidence in industry prices is to receive multiple quotes for products of similar quality.  As a rule of thumb, you can use the length of warranty period for a product to compare whether it is a premium option, or simply ask the supplier where this product sits within their range (budget, mid-range, premium etc.). You should also be able to find relatively easy on google whether the product you've been quoted is considered a budget or premium option. 

With solar, if a price seems to good to be true, unfortunately it is probably a supplier you should avoid.  Prices around $1,000-$1,700 per kW capacity installed are common for simple, string inverter systems.  Much below often indicates low quality products/installs and above usually means premium products or a tricky install of some sort, although this may not apply in all cases due to differing rebates etc.

We have vetted suppliers which we can refer to you to for a quote here if you're interested.  While they may not be the cheapest prices you can find, we are confident in recommending their products, service, installations and trust the longevity of the company.  They each have a variety of products they can offer, from the more affordable to the top-of-the-line. 



BELOW FOR INTERNAL USE ONLY:

RACV response:
"We don’t break it down as it tends to get shared on socials and that has it’s own set of challenges.
 We have shared it with customers in the past as long as they are 110% clear that it is confidential info."

Solahart Sydney response:
"I think you need to look at like this, in every industry (not just Solar):

 When you go to McDonalds and buy a Big Mac, you are given a price, and it isn't broken down into the cost of each ingredient (beef patty, lettuce, onion, sauce, labour, bread etc.), but it is an end product, which is a complete unit price for the purchase of the burger to the end user. Companies don't disclose their profit margins on the top of costings, otherwise consumers would demand (or expect) mass discounts near to cost.

 A business must stay viable, in industry, to ensure after-care service, warranty and longevity.
 
It is the same principle as buying a TV or Mobile phone, Fridge etc. The end price does not disclose the cost of each part, manufacturing, shipping, warehousing, labour, staffing and profit etc.
 
As a Solar company, we install an end-user product and provide a system price (including product, labour, and profit). We don't disclose our install costs (although we pay premium over most Solar installers) and we don't disclose the cost of products, which include shipping, warehousing, delivery etc.)
 
If a consumer wants to know the cost of each and every asset of a PV install, then happy hunting. As I mentioned, just like buying a TV, phone, computer or even a car... absolutely everything, no-one gives those breakdowns. That's what google is for.
 
So, in summary, No, we don't provide breakdown costs of each and every item our company sources and utilizes to provide an end-user with a PV system that does the job it is expected too. They are our pricing costs, profit, and labour and to give such information would present the consumer with the wrong interpretation and provide a mixed signal..
 
Hope that helps and gives you sone insight into the world of consumerism and business."


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