Installing batteries
What Body is there to raise complaints with for bad battery installation works?
• The Clean Energy Council can resolve complaints involving workmanship issues that breach the Accreditation Guidelines or relevant Australian Standards by a Clean Energy Council Accredited Designer/Installer • If the retailer has become insolvent ...
Will I receive a certificate of completion from the installer/ electrician?
• Your solar or battery storage system supplier will usually arrange connection to the network on your behalf, including preparing and submitting all relevant documentation required from the electricity retailer and/or distributor for meter ...
Will the installer check the entire system once completed and how do I know that it is working?
Your installer should check the system. You can check if the system is working through monitoring: • Some systems have a display on the battery storage system itself, with indicators such as operating mode and battery state of charge. • Some systems ...
Will the supplier handle all approvals with local gov/ elec provider or do I have to do it?
Generally, your battery installer will manage this process, however you or the installer must submit an application.
Are there any applications or approvals required from local government or electricity provider? How long will these take?
Before installing your battery storage system, you or your installer must submit an application to advise the intent to connect your battery storage system to the network. Generally, your battery installer will manage this process. They should follow ...
After installation, there was something I'm not happy about or am concerned about, what should I do?
• If you have an issue with your battery storage system while it is still under warranty, you should first contact the retailer to have the product repaired or replaced • the Clean Energy Council can resolve complaints involving workmanship issues ...
How long will it take to install the battery and for it to start operating?
• The installation process for a battery storage system is usually very straightforward and only takes around 1–2 days (unless you are having a large system installed, in which case it could take a few days longer) • Your solar or battery storage ...
Can I retrofit a battery to an existing solar system?
Yes – A.C. batteries are best for this
How much space will the battery take up?
Battery location standards mandate at least 600 mm (to either side) and 900 mm (above) space between your battery and any windows, doors and appliances, including your hot water unit and air conditioner.
Can I increase the number of solar panels in the future and connect it into the battery or do I have to get a new battery?
Any increase in the number of panels depends on: • Whether the same panels are still available as they need to match the existing panels. This may mean the inverter needs to be replaced, discuss with your solar installer • Whether you have an ...
How big are batteries?
A number of battery storage solutions are available. They come in a range of sizes (typically between the size of a split system air conditioner and a fridge) based on the technology that they use and the amount of energy they store. Lead-acid ...
Where can batteries be installed?
• Battery location standards mandate at least 600 mm (to either side) and 900 mm (above) space between your battery and any windows, doors and appliances, including your hot water unit and air conditioner. • Wall-mounted batteries must be placed on a ...